Warranty terms
M-Hero warranty terms
What the warranty covers, for how long, and what you need to do to keep it.
What the warranty covers
- Drivetrain: engine or electric motor, control unit, gearbox
- 7 yrs / 150,000 km
- High-voltage battery (minimum 70% capacity)
- 8 yrs / 150,000 km
- Other systems: chassis, audio and comfort, fuel, climate, exhaust, electronics and wiring
- 5 yrs / 100,000 km
- Paint and body corrosion
- 7 years
- 12V battery
- 24 months
Whichever limit is reached first applies. The warranty is valid on the territory of the Republic of Bulgaria only.
What it does not cover
The warranty does not cover the following. The full list is in the vehicle's warranty booklet.
- Normal wear: pads, discs, clutch, bearings, bushings, joints, wipers, tyres.
- External damage: accidents, stone chips, hail, vandalism, theft, natural events.
- Unsuitable or poor-quality fuel and fuel additives.
- Missed or improper maintenance, unauthorised modifications, non-original parts.
- Corrosion from aggressive environments: salt, chemicals, acid rain.
- Indirect costs: recovery, parking, hotels, rental cars, loss of use.
- Noise and vibration inherent to the design or to normal ageing of materials.
- Glass, mirrors, bulbs, upholstery, mats and accessories.
- Consumables and scheduled maintenance: oils, fluids, filters, belts, spark plugs.
What is required of you
- Follow the manufacturer's service schedule.
- Every inspection must be recorded and stamped in the service book.
- Repairs are carried out at an authorised workshop using original parts.
- When making a claim, present the warranty card and the service book.
Vehicles in commercial use
For taxis, rental cars and company vehicles owned by legal entities the term is 2 years or 100,000 km for the engine and transmission, and half the standard period for all other components.
This page reproduces the M-Hero warranty terms as of 15 September 2026. Where they differ, the importer's document prevails: mhero.bg/warranty
This commercial warranty does not affect consumers' statutory rights under the Bulgarian Consumer Protection Act.
Sallina is the official M-Hero dealer for Plovdiv Province. Warranty servicing is carried out at our own workshop in Plovdiv.
