Service and warranty
You buy from the dealer. You service with the dealer.
Authorised servicing for all three marques, genuine parts and clear warranty support.
Warranty
Warranty
The warranty applies to cars bought from an authorised dealer and serviced to the manufacturer's schedule.
- General warranty
- 7 yrs
- or 150,000 km, whichever comes first
- Battery
- 8 yrs
- S7, E5 and T5 HEV models
- Paint and corrosion
- 5 yrs
- against perforation of the body and defects in the paint coating, on Dongfeng
- Paint and corrosion
- 7 yrs
- against perforation of the body and defects in the paint coating, on M-Hero
The workshop
Our authorised workshop
Your car is serviced by the same company that sold it. We use genuine parts and technicians trained for all three marques.
- Two lifts
- Several cars worked on at once
- Genuine parts
- To the manufacturer's catalogue, fully traceable
- All three marques
- Dongfeng, Hongqi and M-Hero in one place
The service workshop in Plovdiv
Service
What the workshop covers?
- Scheduled maintenance to the manufacturer's plan
- Warranty repairs with genuine parts
- Diagnostics for electric and hybrid systems
- Seasonal checks and tyre changes
- Preparation for the annual roadworthiness test
Documentation
Manuals
Owner’s manuals are free. Pick a brand to see which models we have documentation for.
13 manuals
- Dongfeng ShinePDF · 2.9 MB
- Forthing T5 EVOPDF · 3.4 MB
- Forthing T5 HEVPDF · 7.2 MB
- Forthing FridayPDF · 5.3 MB
- Dongfeng BOXPDF · 5.4 MB
- Forthing M4 YachtPDF · 4.7 MB
- Forthing M4 PHEVPDF · 3.5 MB
- Forthing V9PDF · 7.1 MB
- Forthing S7PDF · 3.8 MB
- Dongfeng Rich 6PDF · 3.9 MB
- Dongfeng HugePDF · 4.8 MB
- Dongfeng MagePDF · 5.3 MB
- Dongfeng Glory 580PDF · 2.7 MB
1 manual
Coming soon
Hongqi documentation is available on request and can be sent by email.
What happens
What happens after you book
You book a slot
By phone or through the contact form. Tell us the model and what you have noticed.
Booking in and diagnosis
We look over the car with you and agree what needs doing.
You approve the work
We confirm the planned work and estimated cost before the service begins.
Handover
The car comes back with the work done and the parts fitted written up.
Service
Need a service booking?
Tell us the model and what you have noticed. We will offer the nearest available service appointment.
- Easy booking
- Genuine parts
- Professional team
- Fast turnaround
